Privacy Policy

1. Who We Are

Clean Design UK (“we”, “our”, “us”) provides website design, e-commerce development, branding and digital-marketing services from our office at 4 Ffordd Cerrig Mawr, Caergeiliog, Anglesey, LL65 3LU, United Kingdom.

2. Information We Collect

• Contact data — name, email, phone when you request a quote or book a consultation.
• Project data — brand assets, wording, images you provide for your website or campaign.
• Usage data — anonymised analytics (pages viewed, device type, IP-truncated location) via Google Analytics 4.
• Cookie data — see section 6 for full details.

3. How We Use Your Information

We process personal data to (a) deliver proposals and fulfil contracts, (b) improve site performance, and (c) send service emails you’ve opted in to. Our lawful bases are contract and legitimate interest under UK GDPR.

4. Data Sharing & Storage

We never sell your data. Limited third-party processors are used for hosting (Krystal UK), email marketing (Brevo) and analytics (Google Analytics). All providers adhere to UK GDPR / EU Standard Contractual Clauses.

5. Data Retention

Project files are stored for 24 months after completion; accounting records for 6 years as required by HMRC. You may request deletion sooner — see section 7.

6. Cookies

Essential cookies keep the site secure and remember your preferences. Analytics cookies collect aggregated statistics. You can decline non-essential cookies via our banner or in your browser settings.

7. Your Rights

Under the UK GDPR you can access, correct, delete or restrict the processing of your personal data. Email jesse@cleandesignuk.com or write to our postal address and we’ll respond within 30 days. You may also lodge a complaint with the Information Commissioner’s Office (ICO).

8. Contact

Questions about this policy? Phone +44 7367 292269 or email jesse@cleandesignuk.com.